Reopen my Account
If you would like to reopen your Mohegan PA Casino account, please send your request to Customer Support at support@moheganpasupport.com . With your request, please answer two (2) of the following questions:
- What is your last deposit amount and/or payment method?
- What is your current account balance?
- Date of birth
- The last withdraw amount and/or withdrawal method you made.
Once our Customer Support team has received your request, you should receive an emailed update within 24 hours.
If you don't remember the above information, or can only answer one of the questions, you can send your request directly to our Security team at security@moheganpacasino.com. In your email, please include your request to reopen your account and a copy of your photo ID. Once received, you should receive an emailed update within 24 hours.
Please do not send any documents to Customer Support or submit them through live chat.
Related Articles
Close My Account
If you are no longer interested in playing, you can select to close your account. To do so, click on the account option, and go to the Responsible Gaming section. From there, you will find the Close Account option as shown below. If you have any ...My deposit was deducted from my financial account but not credited to my gaming account!
Not being able to track down your money can be an incredibly frustrating experience, and here at Mohegan PA Casino we aim to keep your experience as frustration-free as possible! The first thing to do when you suspect a deposit may not have been ...Venmo
Intro Venmo is a mobile payment app that allows users to send and receive money from friends, family members, and now Mohegan! To use Venmo, you will need to link a bank account to your Venmo account. You will be required to make a deposit before you ...E-Check
Intro E-Check is the easiest and most reliable method for withdrawing real money. Simply enroll in the program by logging into your bank and verifying your bank account details. Once you enrolled and make a deposit, you can withdrawal to your bank ...Submitting Documents
Verification documents may be requested at various times while you maintain an account with Mohegan PA Casino. These documents are requested not only to enhance the security of your account and to comply with the terms of our Know Your Customer ...