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Customer Support
Customer support team is available 24/7 to help you. You can reach us using one or more channels given below Chat Click on the chat button icon on the bottom right of this help page eMail support@moheganpacasino.com Submit a Ticket Click here Phone ...
W-2G & Win-Loss Statement
Need tax information? We've got you covered, and you don't even need to speak with a member of our Customer Support team! You can view your win/loss amounts, W-2G forms, limit history, and transaction history all in one place. First, click on your ...
Close My Account
If you are no longer interested in playing, you can select to close your account. To do so, click on the account option, and go to the Responsible Gaming section. From there, you will find the Close Account option as shown below. If you have any ...
Game Disconnection
If you are suddenly disconnected, while playing a game, our system keeps track of where you were. Simply reconnect to the site and reopen the game. The game will pick up where you left off. If you have trouble reconnecting, please contact Customer ...
Stuck Game
If you are in the middle of a bet, and the game fails to complete itself, after logging out and logging back in, then it's possible you may have a stuck game. You might also see an error message when you reopen the game. When this occurs, please ...