Bonus History
To view your previous bonus information, you will want to select Casino bonus - history, from the account menu, and select the date range you would like to review.
Select the range you would like to review on your past bonuses, then select "Submit".
Here are the following statuses you may see:
Released – You have met the playthrough requirement, and your bonus and winnings have turned to cash.
- Expired – The playthrough requirement was not met before the expiration date. When this occurs, all bonus funds and winnings are removed, and you are left with the remaining cash from your deposit.
- Exhausted – In this case, you've ran out of bonus funds before you could complete the playthrough requirement. There is no balance left to the bonus.
- Forfeited – You no longer wanted to play with the bonus, so it has been forfeited. All bonus funds and winnings are removed, and you are left with the remaining cash from your deposit.
Once a bonus has expired or has been forfeited, the bonus cannot be reissued to your account.
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